Consulting that works. Coaching that lasts.

Leading the new generations Y and Z

Already in the middle of it — or just about to be: the two new generations in the world of work. Combined with shifts in values, modern communication tools, global networking and the digitalisation push, organisations and their leaders face a new and fascinating challenge: redefining their views and strategies on leadership, and learning to apply effective new methods.

• Bring your leadership knowledge up to date
• Learn how to respond successfully to current developments
• Update your leadership competencies
• Develop a personal, individual leadership behaviour matrix
• Practice and test new leadership methods
• Be surprised by the impact of these new developments
• Increase your emotional understanding for the new generations
• Master the art of building bridges between the new and the older generations

Digital and hybrid leadership — leading from a distance

• Get to know the current demands on the leadership role
• Define and concretise the hybrid leadership task and your competencies
• Sharpen your skills for hybrid leadership
• Reflect on unconscious behavioural patterns and their effects
• Experience and develop tools for online meetings and remote onboarding
• Increase your joy and fascination for your leadership task

Best of Leadership

Top leadership seminar with modern methods. Training plus tests and tools for refining your leadership work. The success of your implementation shows in the development of your team members: self-initiative, intrinsic motivation, increased engagement and a results focus become the norm.

• Persuade and lead with your personality
• Lead and inspire with a range of strategies
• Strengthen your charismatic effect and develop your personal design
• Master conflict zones with sustainable resolutions
• Use body language and spatial strategy to your advantage

Your bonus: a complimentary one-hour individual coaching after the seminar — in person, by email or by phone.

Leading without formal authority

Whoever holds no hierarchical power can still take great influence with deliberate words and actions. The seminar offers numerous models, tools and tests for better self-knowledge and optimal persuasive ability — even without formal authority or a managerial role.

• Win acceptance, respect and trust
• Use your personal characteristics and talents decisively, focus on your strengths
• Assert direction and keep processes moving
• Handle and de-escalate the „sandwich position”
• Establish genuine appreciation

A culture of trust

The more solid the mutual trust within a team, the more successful collaboration, team meetings and the resolution of criticism and conflict become. Productivity, efficiency and team climate grow. A sustainable culture of trust is not built on better communication alone — it requires professional work on unconscious assumptions, personal experiences and lived practice within the team.

• Trust and mistrust
• The three levels of a trust culture
• Inner truths about trust and assumptions of success (mindset)
• The trust-culture matrix
• Concrete measures and ideas for implementation

From team member to leader

Your new responsibility for your team's performance requires a redefinition of your role — together with method know-how, increased self-confidence and specific social competencies. The seminar gives you a compact, immediately usable set of methods, strategies, tests and tools for your new tasks.

• Perceiving and grounding the new role
• Changes in relationships and communication
• Method portfolio, tricks and tools
• From symmetric to hierarchical communication
• Directing and empathising

Separation conversations

Your personal contact with team members makes leading a separation conversation particularly demanding. Partly invisible emotional facets and personal experiences of separation on both sides weigh on the conversation. The quality and professionalism of these conversations is decisive for your organisation's reputation.

• Working with reservations and your own fear of the situation
• Quality criteria, preparation, announcement and execution
• Handling attacks and accusations
• From separation to opportunity — aspects of a new orientation
• From a problem focus to a solution focus

Leading with images of the future

Adaptation alone is no longer enough to reach goals. Today, organisations need engaged and inspired people and teams who can take on new challenges quickly and on their own initiative. In the seminar you experience and learn professional, practical and successful leadership through vision.

• Imagination — the largely untapped potential
• Visionary leadership as a method for goal achievement and direction
• Professional methods of future-imagery in theory and practice
• Architecture and staging of future-imagery workshops
• From vision to goals, plans and everyday work

From professional to master

Strengthening personal competencies — learning with horses

Pace, direction, goal, emotional fitness, presence, dynamics and body language. Horses notice every detail. They sense the invisible, register the smallest contradictions and respond without the slightest delay, directly and disarmingly honestly. Horses give you a clear answer to your behaviour. And it is not what you have done, but what you will do next, that earns you the respect and trust of the horse — and immediately also your leadership success.

Eight very different phases with engaging encounters and tasks with horses lead into precise methods for everyday practice. Step by step you reach your personal mastery in leading. You experience an attractive, varied seminar without dull lectures or long discussions. You quickly recognise your personal success factors. You learn to use authenticity, presence and body language consciously, receive real-time feedback and learn from your direct experiences with the horses.

No previous experience with horses is required. For dynamics and variety, 12 to 15 horses are at work during the seminar.

Team training

You strengthen the factors that make teams successful. You eliminate or minimise the inhibiting ones. You concentrate the team's energy on achieving results. You develop a team climate in which people enjoy working and being. To tailor the training precisely to your team's current opportunities and goals, we assess the present situation in person and by email. We understand what moves your team and bring the seminar straight to the point.

• Strengthening success factors and minimising inhibiting ones
• Reflection methods using the survey results
• Positive development of team spirit
• Experiential exercises indoor and outdoor
• Concrete measures and actions for the future

Fluid Working — interface management

IT-supported interface management ensures smooth processes and meaningful communication between departments and workstations. Through questionnaires and individual interviews, the actual and target situations are addressed and the results analysed and documented. Concrete approaches for the lasting implementation and acceptance of measures are developed. Successful rollout is guaranteed through continuous web-based exchange and structuring via shared-mind technology.

• Optimised processes that are actually lived
• Minimised friction at interfaces
• Constructive communication and information exchange
• Satisfied, engaged team members
• High levels of self-responsibility in teams and individuals

Developing a leadership mission statement

Working on a leadership mission statement triggers a development process toward more efficient and transparent leadership. This raises the qualitative and quantitative output of work processes across all units and lends a positive momentum to the organisational climate (joy at work, engagement, self-responsibility). It promotes a shared understanding of leadership and provides a basis for leadership development as well as for recruiting. Your organisation gains attractiveness with employees, customers and the public.

• Analysis of the basic intentions and values of top management as the basis for the process
• Function, tasks, role and role-model effect of the leadership levels
• Commitment to the actions and behaviour of all leaders
• Innovative, effective and high-quality formulation of the mission statement
• Existing methods and instruments (HR or leadership development tools, structured employee conversations, feedback procedures, potential analyses) are taken into account, integrated and where necessary adapted

Innovation

Innovation processes within an organisation require innovative approaches, impulses and methods if they are not to fall victim to routine and complicated idea management. Together with you, and based on existing structures and experience, we develop a flexible, innovative and proven system of measures and tools for reviving, renewing or introducing a successful innovation culture.

• Identifying the need for innovation and its levels
• Reviving or introducing innovation culture and procedures
• Methods and tools, processes for ideation, filtering, research and feasibility
• Increasing innovation capability and the joy of innovating
• Tools to keep innovation processes moving, alive and continuously renewed

Individual and group coaching

Our way of working in the coaching process focuses on uncovering your personal resources. With the support of the coach, you develop and strengthen the potential that supports your goals and learn to reduce or dismantle inner obstacles. Where there is a blind spot or a suppressed discomfort, the coach directs awareness to that point. The coach provides feedback and intervenes with a range of psychological methods.

• Systemic-constructivist, analytical and creative-analogical methods
• Efficient, effective strategies for problem-solving and development
• Support for implementing your goals, drawing on your personal problem-solving potential
• Inputs, tips and assistance
• Strategies and pathways for realising the set goals

Understand your team better

You want to get to know your organisation through the eyes of your employees, in order to discover strengths and improvement potential authentically. Satisfied employees work with more motivation and engagement. Together with you, we identify the relevant topics and develop a questionnaire for the anonymous online survey. The data are then consolidated and, on request, analysed by various breaks such as leadership level, department or seniority. As part of the result presentation we facilitate a short ideation workshop for matching improvement measures.

• Individual employee surveys — no off-the-shelf templates
• Concrete, customised questionnaire development
• Detailed analysis, charts, presentations
• Where does the shoe pinch? Recognise weak spots in order to take suitable action
• The online questionnaire is available in several languages

Charisma, presence and outward effect

Increase the impact of your appearance, discover the foundations of your personal aura as the secret weapon of your success. Charisma, the certain something — few people are said to have it. That is a myth. Every person has charisma, that certain something: as an individual, unmistakable system of personality, partly hidden in the unconscious.

• Discover and activate the seven foundations of your personal charisma
• Develop your personal design
• Shape your image and amplify your aura
• Reflect on unconscious patterns of success and failure, transforming social caution and fear into confident presence
• Use body language and spatial strategy effectively

IdeaThinking — planning and shaping ideation

New ideas are needed wherever problems are solved, change is upcoming and innovative solutions for old and new tasks are required. With the IdeaThinking strategy you no longer wait for ideas or flashes of insight. You learn to plan, organise and run innovation processes in good time.

• Organising innovation: prerequisites, planning, execution and implementation
• Discovering and expanding your personal creative potential
• Which problem requires which path: the right question and the route to the solution — ideation methods for groups and individuals
• Implementation tools, filtering, evaluation and result tracking

Presentation

You receive and train an innovative concept that gives you a fresh approach to presenting — from preparation to an impressive delivery. Building on this you train presentation sequences from your own practice. You learn the effective handling of topic, audience, media, your speech and body language, and minimise stage nerves.

• The innovative concept (preparation, staging and delivery)
• Media and the use of media
• How to take the boredom out of PowerPoint presentations
• Strategies for slip-ups, traps and stage nerves
• Designing „model presentations” (ideas, structure, preparation, flow) for concrete practice

Negotiations

Increase your competence to handle daily as well as difficult negotiation situations even better. You experience and practice how to convince others, recognise different value sets and refute counter-arguments through skilful questioning. You raise your creative potential for finding solutions.

• Define and pursue negotiation goals
• The right setting — mental and substantive preparation
• Negotiating with several counterparts simultaneously
• Gaining influence through group-dynamic insight
• Refuting counter-arguments through skilful questioning

Conflicts

Resistance and conflicts that go unaddressed lead to the well-known sand in the gears and cost considerable time and energy. Resolved conflicts save money and offer an opportunity to stabilise and develop relationships and a constructive team climate.

• Causes, diagnosis and early recognition of conflicts
• Engaging with your own mindset in conflict situations
• Strategies and methods of solution-oriented conflict handling
• Conflict facilitation and the design of conflict workshops
• The win-win strategy

Sales — basics

You strengthen your competencies to sell actively, with focus and solution-orientation. You learn and practice the systematics of leading a sales conversation and of communication. You put the customer with their needs, wishes and requirements at the centre and convince through credibility and professionalism.

• The common thread in conversation
• The solution focus in questioning technique
• Targeted needs assessment
• Leading the sales conversation
• Skilful price argumentation and closing techniques
• Handle complaints solution-oriented — keep the customer

Your bonus: in the seminar you develop your personal guideline as a practical framework for your sales conversations.

Sales high-end

You acquire new knowledge, new ideas, new behavioural patterns through reflections and experiences in the seminar. You experience the most important mental prerequisites for your sales work and master structure and build-up of contemporary sales conversations. The strong interactive share supports the integration of what you have learned into the real situation of the sales conversation.

• Recognise the impact of your own body language
• Profiling know-how — the facial expressions of others
• Modern sales psychology
• Spot buying signals in time
• Reach the close with confidence

Telephoning 4.0

Whoever expresses themselves clearly and concisely on the phone, sounds convincing and friendly and has the right argument at hand in difficult situations, contributes greatly to their organisation. Perfect your behaviour on the phone — from psychological preparation through strategic conversation build-up to personal appointment-setting and the skilful close on the line.

• Psychological prerequisites, conversation design and goal setting
• Discovering your personal effect on the phone, the use of voice
• Benefit-based argumentation and the customer's value
• Argumentation methods and systemic questioning techniques
• Setting appointments and closing strategies on the phone

Your bonus: development of personal phone scripts for your practice already during the seminar.

Module 1: Me

Who can „I” be — me and my role

• Role definition in the context of the individual personality (role matrix)
• Competence profile, professional and social competencies, awareness of strengths
• Life and career goals
• Creating a „motivation landscape”
• Motivation measures for everyday practice

Shaping the „I” in the organisation — becoming effective in my role

• Individual communicative abilities (transactional analysis test with evaluation) and how to use them
• Clarity about your own values and the application of genuine appreciation
• Building trust
• Solution-orientation in conversation
• Constructive behaviour in conflict situations
• My daily appearance

Module 2: Learning to learn

Learner typology, learning strategies and learning rules

• How do I learn best?
• Successful learning strategy — the process of learning
• Concentration and learning preparation exercises
• The ten learning rules

Module 3: New media competency

• Handling the variety of media and social networking
• Using new media: dangers and benefits, advantages and disadvantages
• Anonymity and pseudonymity online
• My personal appearance online — my effect on superiors, colleagues, customers online
• Handling and processing information — professional and private, internal and confidential
• The word and its effect — expression makes an impression

Mathematics

• 2 modules of 4 hours

German

• 2 modules of 4 hours

English

• 2 modules of 4 hours